Refund & Cancellation Policy

Last updated: 16 June 2026

This policy explains how cancellations and refunds work for Angrez subscriptions, operated by Reddot Life Private Limited.

1. Free Tier

Angrez offers free lessons with no payment required. No refund applies to free usage.

2. Paid Subscriptions

We offer the following paid plans: a low-cost trial pack, a monthly subscription, and a yearly subscription, as listed on our pricing page and within the app.

3. Cancellation

You may cancel your subscription at any time from within the app under Profile → Subscription, or by writing to us at hello@angrez.in. Cancellation stops future renewal charges; it does not automatically entitle you to a refund for the current billing period unless covered under Section 4 below.

4. Refund Eligibility

• Duplicate or failed payment: If you were charged more than once for the same purchase, or charged but did not receive access, you are eligible for a full refund. Please contact us within 7 days with your payment reference.
• Technical issue preventing use: If a verified technical issue on our end prevents you from using paid features and we are unable to resolve it within a reasonable time, you may request a pro-rated or full refund at our discretion.
• Change of mind: Because trial packs are priced nominally to allow risk-free evaluation before committing to monthly/yearly plans, we do not offer refunds for change-of-mind cancellations once a paid plan has been activated and lesson content has been accessed.

5. Refund Process

Approved refunds are processed back to the original payment method via our payment partner (Cashfree/PayU) within 5–7 business days of approval. Bank/UPI processing times beyond this are outside our control.

6. How to Request a Refund

Email us at hello@angrez.in with your registered mobile number, payment date, and transaction reference. We aim to respond within 48 hours.

7. Contact Us

For any billing concern, write to hello@angrez.in.